Delivery and payment methods

DELIVERY METHODS - INTERNATIONAL ORDERS (OUTSIDE FINLAND)

PARCEL CONNECT

Used for international orders
Order are delivered to DHL Service points, find your closest Service point: https://locator.dhl.com/ServicePointLocator
Shipments can be tracked with provided tracking code
Countries where Parcel connect is available to and delivery costs:

Estonia, Latvia, Lithuania, Sweden - price 8.90 eur
Germany - price 13.90 eur
Netherlands, Belgium, Austria, Poland, Czech Republic - price 23.90 eur
Bulgaria, Luxembourg, Spain, Portugal, Slovakia, Slovenia, Hungary - price 26.90 eur

DELIVERY METHODS - DOMESTIC ORDERS (TO FINLAND)

We offer our customers free domestic delivery option to domestic orders when total amount of order is more than 35 eur excluding couple of exceptions like larger rollators, shower chairs, elbow crutches or pillows. These prices and free shipping costs mentioned in the website only apply to e-commerce orders.

Information about delivery costs can be always found from products pages
Please notice that paid delivery costs are not refunded in case of returns

MH - TO YOUR LOCAL STORE

Is delivered to closest or chosen parcel point in 1-3 working days
Delivery to a local store of your choice (Siwa, Valintatalo or Euromarket) or matkahuolto
Tracking possible with tracking code

MH - MATKAHUOLTO

Is delivered to closest or chosen matkahuolto mainly in 1 working days. Delivery time can be longer if there is bus change in the route.
Delivery to matkahuolto of your choise
Tracking possible with tracking code

MH MATKAHUOLTO - LARGE SIZE PRODUCTS

Is delivered to closest or chosen matkahuolto mainly in 1 working days. Delivery time can be longer if there is bus change in the route.
Delivery to matkahuolto of your choise
Is automatically delivery method when large size product is added to shopping cart
Tracking possible with tracking code

MH - HOME DELIVERY AS AGREED

Is transported in 1-3 working days and delivered to receivers address next day after delivery time has been agreed
Home delivery as agreed, matkahuolto contacts with text message to agree the time of delivery
Tracking possible with tracking code

MH JAKOPAKETTI

Is transported mainly in 1 working days and delivered to receiver next day after that
Delivery is made between 8 and 16 in working days
Time cannot be agreed
Tracking possible with tracking code

SMALL PARCEL

Tracking possible with tracking code
Delivered together with normal letters
Delivery time is from 2 days to over a week depending Posti

COLLECT FROM POSTI

Available for collect mainly 1-2 working days after shipping day (normally after 4pm)
Tracking possible with tracking code
Collect with tracking code
Handed over against a signature from Posti outlet during business hours, prepare to identify yourself
NOTICE STORAGE PERIOD! Posti keeps parcels only 7 days after receiving those, after that parcels returned to sender

COLLECT FROM POSTI - LARGE SIZE PRODUCTS

Available for collect mainly 1-2 working days after shipping day (normally after 4pm)
Tracking possible with tracking code
Collect with tracking code
Handed over against a signature from Posti outlet during business hours, prepare to identify yourself
Is automatically delivery method when large size product is added to shopping cart
NOTICE STORAGE PERIOD! Posti keeps parcels only 7 days after receiving those, after that parcels returned to sender
Price 4.90 € or 12.90 €

COLLECT FROM POSTI PARCEL POINT

Posti parcel point is easy way to receive orders
Just collect your order from selected Posti parcel point
Tracking possible with tracking code
NOTICE STORAGE PERIOD! Posti keeps parcels only 7 days after receiving those, after that parcels returned to sender

HOME PARCEL

Easy way to receive orders
Tracking possible with tracking code
Order is delivered to recipient's address
Posti contacts recipient twice in order to agree on the delivery time
Deliveries are made on weekdays, in larger cities until 9 pm and other areas by 2 pm or 5 pm
Price 14.90 €, larger products 18.90 €

EXPRESS-PARCEL

Normally used on Business-to-business parcels, can be also used for deliveries to work places.
Tracking possible with tracking code
Order is delivered to recipient's address and handed over against a signature
If delivery attempt fails, a notice of arrival will be left for the recipient and the item can be collected from the local postal outlet
Price 14.90 €, larger products 18.90 €

NOTICE! Not collecting parcels or refusing to receive them does not mean return. If customer do not collect the parcel without informing it to Avoris Oy, we are justified to collect 19.90 eur handling fee from customer.

Please notice that Posti keeps parcels only 7 days after receiving those, after that parcels returned to sender

COLLECT FROM STORE

Always free delivery method
Orders can be collected from our store: Avoris Oy, Haaransuontie 13 B 1, 90240 Oulu (open 8.00 - 16.00 business days)
Wait always notification to your email before collecting product!

ORDER PROCESSING AND TRANSIT TIME

Availability of products and estimated delivery times can be found from product pages. If the product is not in our stock, estimated delivery times will be shown. Estimated delivery times have been created based by information got from distributors and manufacturers. Avoris Oy is not responsible for unpredictable delays that are outside of its own sphere of influence.

We always try to process orders as soon as possible. We mainly pack and ship the goods on same business day, if we receive the order by 1:00 pm (UTC/GMT: 2:00).

Order placed on holidays, weekends or after 1 pm on working days are dispatched mainly on next business day.

We will contact our clients as soon as possible if there is reason to doubt that shipping time is longer than usually expected.

PAYMENT METHODS

Klarna Checkout

With Klarna Checkout, you can easily, flexibly and safe shop online. By answering a couple of easy questions, you can identify yourself with the service and choose the payment method that suits you best.

The options you can choose from are invoice, part payment, online banking and credit cards - all as safe! By using Klarna Checkout, you agree to terms of Klarna AB 556737-0431, Sveavägen 46, 11134 Stockholm) which you will find at the checkout. If you have any questions regarding the payment, please contact the customer service department of Klarna directly. Find customer service contact information, My Klarna service and other useful information at: https://www.klarna.com/customer

NOTE! Customer's shipping and billing address must be the customer's official address. When selecting Posti pick-up point or Posti parcel point, Klarna will not accept orders for more than 10 km from the home address due to the risk of fraud.